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Connecting Families

The Government of Canada introduced its Innovation and Skills Plan in 2017. The Connecting Families initiative is a part of a suite of digital skills, accessibility and internet affordability programs that aim to bridge Canada’s digital divide.

This initiative will enable and encourage the participation of more Canadians in the digital world, including those not fully comfortable with digital technology, so they too can benefit from innovation and the opportunities it brings.

Quadro Communications is proud to be participating in the “Connecting Families Initiative”.  As a participating ISP, Quadro Communications is voluntarily offering two internet packages to eligible people.

How to Access the Program

If you received a letter with an access code from the Government of Canada, use the link below to go to www.connecting-families.ca. Complete the information in the online portal BEFORE contacting Quadro Communications.

STEP ONE – Register

STEP TWO – After you have registered, fill out the form below and a Quadro representative will contact you.

  • OFFER 1

    $10 / month

    • 100 GB data usage
    • Includes standard Wi-Fi connectivity
    • No installation fees
    • Download speeds up to 10 Mbps
    • Upload speeds up to 1 Mbps
  • OR

  • OFFER 2

    $20 / month

    • 200 GB data usage
    • Includes standard Wi-Fi connectivity
    • No installation fees
    • Download speeds up to 50 Mbps
    • Upload speeds up to 10 Mbps

Frequently Asked Quetsions

Who is eligible?

Families who currently receive the maximum Canada Child Benefit (CCB) and seniors who currently receive the maximum Guaranteed Income Supplement (GIS) are eligible for this initiative.

How do families access this offer?

Eligible households must receive a letter from the Government of Canada. This letter will contain an access code that they will need to sign up for the initiative. The access code will be valid for the entire duration of the initiative if the household remains eligible.

See How to Access the Program on this page. Please follow the steps as outlined.

www.connecting-families.ca.

Can I qualify if I haven't received a letter?

No, you must have received a letter from the Government of Canada with an access code in order to sign up through a secure online portal. This is the only way to sign up for this initiative.

What will eligible participants receive?

Quadro Communications will provide Internet service at the speeds shown above and depending on which package you choose.

Quadro is also providing standard Wi-Fi, free installation. Terms & conditions apply, see below.

Terms & Conditions

Subject to continued eligibility for the Connecting Families initiative. Monthly statement will show the full service rate with a credit depending on the speed package you choose. If you no longer qualify, your Connecting Families initiative credit will be removed and you will be charged the regular rate for the selected speed package.

Available for residential customers in Ontario where access and technology permits. Subject to change without notice and cannot be combined with any other offer. Not eligible for bundling discounts. Taxes extra. Subject to compliance with Quadro Communications Terms of Service.

Speeds may vary with your configuration, internet traffic, server or other factors. We are offering internet on this program where  facilities exist. No point-to-point wireless will be offered in this program.

For information about the Connecting Families initiative, please visit www.connecting-families.ca.