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Need Help? We’re a call or click away.

The advantage of dealing with a local telephone company, we’re local, just like you.

Our support teams are located in Kirkton and St. Marys, and if we can’t resolve your issue over the phone, we’ll be able to have someone out to your home quickly to correct the issue.


Having an issue with your mobile phone? View our FAQs or give us a call.

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If you are having an issue with your internet, view this page for quick, easy fixes and how to get in touch.

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Email Support

Questions about our email service? View our FAQs here.

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Home Phone Support

Have a question about Home Phone? You’ve come to the right place.

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TV Support

Get all of your digital TV questions answered here.

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Contact Us

Before you go, ensure that you have the best travel package plan that fits your needs and budget. There are talk, text, and data options available for you to choose from.

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To visit us in person, come in to one of our 3 convenient retail locations.  You can visit us in Kirkton, Mitchell or St. Marys, and if a weekday visit is difficult, we’re open in St. Marys on Saturdays for your convenience. (Please note that due to Covid-19, visits to our locations are by appointment only and there are no Saturday appointments).

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Cable Locates

Call before you dig. Have questions?

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Enhanced 911

Ensure that you know and understand the Enhanced 911 system.

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How to use the SmartHub app to manage your account.

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Not with Quadro?

Schedule an appointment and have our qualified Customer Service Representatives provide you with a free assessment of your current plan.