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Support/ Services Support


Having an issue with your mobile phone? View our FAQs or give us a call.

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If you are having an issue with your internet, view this page for quick easy fixes and how to get in touch.

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TV Support

Get all of your TV questions answered here.

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Home Phone Support

Have a question about Home Phone? You’ve come to the right place.

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Contact Us

Before you go, ensure that you have the best travel package plan that fits your needs and budget. There are talk, text, and data options available for you to choose from.

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Call before you dig. Have questions?

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To visit us in person, come in to one of our 3 conveniently located retail locations.  You can visit us in Kirkton, Mitchell or St. Marys, and if a weekday visit is difficult, we’re open in St. Marys on Saturdays for your convenience. Please note that during Covid, Quadro’s locations are open by appointment only and we do not offer in-person appointments on Saturday.  Call 519.229.8933 to book your appointment.

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Enhanced 911

Ensure that you know and understand the Enhanced 911 system.

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How to use the SmartHub app to manage your account.

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Not with Quadro?

Schedule an appointment and have our qualified Customer Service Representatives provide you with a free assessment of your current plan.