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Support/ Cable Locates

Call for Locates Before You Dig to Avoid Repair Charges!

All locate requests are managed through Ontario 1 Call.  Call 1-800-400-2255.

Planning to dig post holes for a fence or a new mail box, burning roadside grass, widening your lane way, repairing your septic system or adding an addition?

Quadro Communications provides cable locates FREE OF CHARGE to all customers and construction companies in order to avoid unpleasant customer outages and associated repair bills to the party causing the damage.

We ask that when you call Quadro directly at 519-229-8933 please select option 3 to be transferred to ON1Call.

Note that ON1Call requires a minimum of 5 business days to process the locate request, emergencies will be escalated by ON1Call

How do I report Service issues?

Call 519-229-6100 Toll Free: 1-800-265-4983 or 611 from a Quadro landline phone. Lines are answered and checked regularly during
regular business hours. On non-business days, messages are checked until 1pm.  Messages left after 1pm will be checked the
next business day.