Support/ Phone and Email
Listed below are the various ways that you can reach our departments by phone and email. Please note that due to Covid-19, in person visits to a Quadro retail location are by appointment only and there are no in-person appointments on Saturdays at the St. Marys location. Thank you for your understanding.
Please note that emails will be responded to within 2 business days.
QUADRO OFFICE
- Phone: 519.229.8933 Option 2
- Toll-Free: 800.265.4983
- Email: customer.care@quadro.net
- Fax: 519.229.8998
- Hours: Monday to Friday: 9:00 am to 5:00 pm.
- View For All Locations and Hours
QUADRO SUPPORT
- Phone: 519.229.8933 Option 1
- Toll-Free: 866.292.3332
- Email: support@quadro.net
- Hours:
- Monday to Friday: 8:30 am to 10:00 pm
- Saturday & Sunday: 9:00 am to 5:00 pm
MOBILITY SERVICES
- Phone: 519.229.8933 Option 2
- Email: customer.care@quadro.net
- Hours:
- Monday to Friday: 9:00 am to 5:00 pm – Call or book your in-person appointment.
- Saturday: 9:00 am to 1:00 pm (St. Marys) – by phone only.
- OFF HOURS: please leave a voicemail or send an email.