Support/ Phone and Email

Listed below are the various ways that you can reach our departments by phone and email.

Please note that emails will be responded to within 2 business days.

QUADRO MAIN OFFICE – KIRKTON

• Phone: 519.229.8933
• Toll-Free: 800.265.4983
• Email: customer.care@quadro.net
• Fax: 519.229.8998
• Hours: Monday to Friday: 8:30 am to 4:30 pm.
• View For All Locations and Hours

QUADRO SUPPORT (Internet, Digital TV, Email)

• Phone: 519.229.8020
• Toll-Free: 866.292.3332
• Email: support@quadro.net
• Hours:
  • Monday to Friday:  8:30 am to 10:00 pm
  • Saturday:  9:00 am to 5:00 pm
  • Sunday: Closed – Please leave a message on the Support Line.

INSTALLATION AND REPAIR

• Phone: 519.229.6100
• Hours:
  • Monday to Saturday: 8:00 Am to 4:30 PM
  • Sunday & Holidays:  Emergency Services only (please leave a message)
  • Weeknights: By Appointment Only

MOBILITY SERVICES

• Phone: 519.229.8933
• Email: customer.care@quadro.net
• Hours:
  • Monday to Friday: 8:30 am to 5:00 pm
  • Saturday:  9:00 am to 1:00 pm (Lucan & St. Marys)
  • OFF HOURS: please leave a voicemail or send an email.

BUSINESS SERVICES

• Phone: 519.229.8933
• Email: sales@quadro.net
• Hours:
  • Monday to Friday: 8:30 am to 4:30 pm
  • Saturday: By appointment
  • OFF HOURS: please leave a voicemail or send an email.