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Support/ Contact Us

Contact Us

Schedule an appointment to have our qualified customer service team member provide you with a free assessment of your current plan and compare.
  • Services of Interest
  • CASL

In-Person

Visit one of our 3 retail locations:

By Phone

Contact Us: 519-229-8933 Option 2 or 1-800-265-4983

Support Team: 519-229-8933 Option 1 or 1-866-292-3332

Facsimile: 519-229-8998

By Email

Generalcustomer.care@quadro.net

Quadro Support: support@quadro.net 

All email inquiries will be replied to within two business days.

Hours

Main Office – Kirkton

Monday-Friday 9:00 am to 5:00 pm.

All other locations: Monday-Friday 9:00 am to 5:00 pm – Please note: At the moment due to Covid-19, all in-person visits are by appointment only

Customer Service teams available via telephone Saturdays from 9:00 am to 1:00 pm.

Quadro Support

  • Monday to Friday:  8:00 am to 10:00 pm
  • Saturday:  9:00 am to 5:00 pm
  • Sunday: Closed – Please leave a message on the Support Line.

Repair

  • Monday to Saturday: 8:30 Am to 4:30 PM
  • Sunday & Holidays:  Emergency Services only
  • Weeknights: By Appointment Only

Holiday Hours

Interested in working with us?

View our CAREERS PAGE