Quadro Email Discontinued

Operating and maintaining an email platform requires significant infrastructure and ongoing maintenance. Major providers offer higher uptime, stronger delivery reliability, and seamless access across devices including smartphones, tablets, and computers. 

Many modern email platforms provide features that legacy systems cannot easily support, including: 

• Large mailbox storage 

• Advanced spam filtering 

• Powerful search tools 

• Automatic syncing across devices 

• Integrated calendars and productivity tools 

These services are widely available and free to use, making them a reliable long-term solution for personal email. 

Similar decisions are being made by other regional providers as maintaining legacy email systems becomes increasingly challenging. 

Email accounts are a common target for hackers and malicious activity. Even a single compromised account can affect the reputation of an entire email domain. 

Large providers such as Google (Gmail) and Microsoft (Outlook) invest heavily in advanced security, spam protection, and threat detection to help keep your information safe. 

• Log in to your @quadro.net email account.
• Check if you have important emails, contacts, or files that you want to keep.
• Make a note of all accounts (banks, subscriptions, social media, etc.) that use your @quadro address.

To avoid losing access to important emails, we recommend taking the following steps before the service retirement date.

Sign Up for a New Email Address

Create a new email account with a trusted provider such as: 

• Google Gmail
• Microsoft Outlook / Hotmail

These providers offer modern security, large mailbox storage, and reliable access from any device.

Update Your Contacts and Subscriptions

Once your new email account is created: 

• Update your email address on important services such as banking, billing accounts, and subscriptions
• Share your new email with friends, family, and contacts

Go through your list from Step 1 “Review Your Current Email Usage” and update all services with your new email address.

Notify friends, family, and professional contacts of your new address.

Back Up Important Emails

Make sure to save any emails or attachments from your @quadro.net account that you wish to keep. 

This may include: 

• Receipts or invoices
• Photos and attachments
• Important documents
• Personal messages

SET UP AUTO REPLY

• Reach out to your Quadro customer service representative and notify them you’ve created a new email address.
• They will assist you in setting up email auto reply from your @quadro.net address that displays your new email.
• **You must have your email username and password available to complete this process

• Check that emails are arriving in your new account.
• Make sure all essential accounts and subscriptions now use your new email.
• Make sure you reply to all incoming mail from your new account, not your @quadro.net to help with the transition period.

Usage of the @quadro.net email service has significantly declined over time, upholding reliable security measures have become a challenge and maintaining it is no longer sustainable. Decommissioning this service allows Quadro to focus resources on delivering reliable, high-quality internet and communications services.

No. This change only applies to quadro.net personal email accounts. Your other Quadro services will continue as normal. 

The service will be fully decommissioned on November 2, 2026. Customers are encouraged to migrate their email before this date to avoid losing access to messages and contacts.

Popular free options include:
Gmail (Google)
Outlook.com (Microsoft)
Yahoo Mail
These services offer large storage limits, strong security features, and easy access on computers and mobile devices.

Yes. Our support team is available to help answer questions and guide you through the process. 

After the retirement date, quadro.net email addresses will no longer send or receive email. 

Yes. All data associated with your @quadro.net email account—including contacts—will be permanently deleted after the shutdown. Be sure to export and save your contacts before the deadline.

In most cases, customers can set up a new email account in under an hour depending on the size of their inbox.

Any services you have signed up with your @quadro.net email address should be updated with your new email address.

Including, but not limited to:

• Banking
• Government Services
• Subscription Services
• Social Media Accounts

Yes. Major providers like Google and Microsoft invest heavily in security, spam protection, and account recovery tools. We recommend enabling two-factor authentication on your new email account.

If you need assistance or have questions about the transition, please contact Quadro Customer Support at:
Phone: 1-800-265-4983

Please note that support is limited to guidance and troubleshooting; Quadro cannot manage personal email accounts on your behalf.