TV/ Watch TV Everywhere
How to Use Quadro TV – GO Channels
Quadro Digital TV subscribers!
You can now watch select networks (those you subscribe to) on your laptop or by downloading the following apps on your smartphone or tablet and logging into Quadro’s Watch TV Everywhere (Look for Mitchell Seaforth Cable). Listed below are some of the available GO channels.
How it Works
Customers must subscribe to Quadro Complete or Quadro Essentials to use the Watch TV Everywhere service.
- Watch TV Everywhere service may take up to 4 hours to activate.
- You may have up to 4 users registered on each Quadro TV service account.
- The first user registered must be the named account holder, age 18 or older and will be considered the primary user.
- You must subscribe to the corresponding add-on packages with your Quadro Complete subscription to view “Go” Channels.
- For questions regarding this service please speak to a Customer Service Representative for further details.
- Go to www.wtve.ca
- Select your provider – “Mitchell Seaforth Cable Ltd.”
- Set-up your account – click “Register”
- Enter your TV agreement number shown on your Quadro statement
example: 999-XXX-XXXX (must include dashes, the number will start with “999”)
- Enter exact Full Name(s) as shown on your Quadro statement
- Enter verification code shown on your screen
- Enter the new user information, first and last name on the account.
(If the account has two names use the first name using no symbols)
- Pick a Password.
- Pick an Email Address – (needed to activate each registered account)
- Click “Register” to create your account.
- A confirmation of registration will be sent to the email you have chosen during the registration process.
- Check your email and click the activation link to proceed
- If you encounter a problem please contact Quadro to verify your account information.
Once You Have Registered
Once you have registered, visit www.wtve.ca to view the subscriptions you have (Ex. Quadro Essentials or Complete, Hollywood Suite, etc.) to view on the GO. Alternately, you can download the station apps (ex. CTV, TSN) on your smartphone or tablet♦. You can add additional registered users by going under “manage account” on the website listed above. You may have up to 4 users registered on each Quadro TV service account. The first user registered must be the named account holder, age 18 or older and will be considered the primary user.
If you experience problems accessing this service please call Quadro Support at 519-229-8020 for assistance.
♦Please note: We highly recommend only using this service on a Wi-Fi connection. This is a high data consumption service.
Depending on your internet or mobile package, data charges may apply.
To access Watch TV Everywhere, you will need to subscribe to the Quadro Digital TV package and the corresponding package add-on.
At this moment, all Quadro Essentials customers can only access CTV (main stations) and Global.
At this moment, all Quadro Complete customers can access A&E, CTV, CTV Comedy, CTV Sci-Fi, Global, History, SN Now (all Sportsnet channels), Stingray and TSN (all).
Additional subscriptions are required to access Crave, Crave+Movies+HBO, Hollywood Suite, and the others.
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