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We’re Open By Appointment

July 15, 2020

Quadro locations are open by appointment

The health, safety and well-being of our employees and all members of our community are Quadro’s top priority and we are following the lead of Canadian public authorities at this important time.

Quadro is happy to announce we have opened our Kirkton, Mitchell and St. Marys locations, BY APPOINTMENT ONLY at this time. However, our Lucan location remains closed at this time.  To book an appointment, please call 519.229.8933 prior to visiting our stores.

For everyone’s safety, security and piece of mind we have implemented the following measures at all our locations (for installation details visit the Covid/Location post):

Short video illustrating the safety measures in place at Quadro locations that are open by appointment in Kirkton, Mitchell and St. Marys.

Open by Appointment Measures:

We will continue to assist our members and customers by phone at 519.229.8933 Option 2; by email at customer.care@quadro.net or via live chat on the Quadro website. The customer service hours are the regular hours of Monday to Friday 9:00 am to 5:00 pm and 9:00 am to 1:00 pm on Saturday.

Quadro’s support team will maintain its regular hours Monday to Friday 8:30 am to 10:00 pm and 9:00 am to 5:00 pm Saturdays via phone 519.229.8933, Option 1 or by email at quadro.support@quadro.net.

We understand you’re relying on us to continue to serve you. Our committed team members are doing everything in our power to ensure all customers are served during this difficult time, while keeping the community and our employees safe.

Image of steps in place for locations to be open by appointment added to the Open By Appointment post