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Bundles/ Bundle FAQs

Frequently Asked Questions

Why can I not receive bundle discount pricing off of my landline telephone service?

Bundle discounts are applied on having mulitiple qualified services. To continue with CRTC compliance rules, there is one exception, Quadro is unable to discount multiple residential/business wired telephone lines where the CRTC ruling applies. For example, if you have two phone lines and internet, you would receive a $5 discount for having 2 qualified services (Telephone + Internet).

How do I qualify for bundling?

We recommend you speak with a Customer Service Representative to discuss your bundling options. A representative would be happy to look at your account to determine what services qualify or if adjustments need to be made in order to receive a discount on your monthly bill. Also see full Bundle Terms and Conditions for full details.

What if my services are already bundled from Mitchell Seaforth Cable TV?

Customers who came to Quadro from Mitchell Seaforth Cable may already have bundled services. These discounts are considered grandfathered plans and are no longer available to new customers. In order to bundle additional services with Quadro, this will require un-bundling their current services and re-bundling under Quadro’s terms and conditions. We recommend speaking with a Customer Service Representative to discuss your best bundling options.