|
Your Quadro
bill is due on the 28th of each month. We accept Visa, Mastercard, Debit,
cheques, or cash. You can sign up for pre-authorized bill payment which
will draft your bank account or credit card on the 28th of each month.
Payments are accepted at our office by mail or in person. Some local branches
will accept Quadro payments in person as a courtesy.
The following
banks are set up to accept Quadro payments through online banking or telebanking:
- Bank of
Montreal
- CIBC (including
President's Choice Financial)
- Credit
Union of Central Ontario
- Desjardins
- Hepcoe
Credit Union
- Royal
Bank
- Scotiabank
- TD Canada
Trust
Itemized
Billing
Twice
a year, in January and July, we send customers an itemized statement showing
the equipment and services they have with Quadro. Please review these
statements carefully to ensure your 9-1-1 information and your itemized
charges are correct.
NSF
Cheque Charge
An
amount will be charged each time a cheque is returned from a bank or other
financial establishment due to insufficient funds. This charge is billed
to offset costs for processing a returned cheque. NSF charges will also
be applied to accounts on bank or credit card draft which are returned
for insufficient funds.
Special
Notification
Sometimes,
for example when a customer has an unusually high number of long distance
charges, Quadro may request payment prior to the normal billing date.
If you expect a major increase in your long distance calls, please notify
Customer Service.
Late
Payment Charge
A
late payment charge may be applied to any unpaid balance, 30 days after
the billing date. Mailed payments are credited on the date of receipt
by the company. Refer to the information section of your telephone bill
to determine what interest rate charges are applied to late payments.
Non-Payment
Quadro Communications payments are due the 28th of each month.
If your account falls into arrears please contact us to make payment arrangements
to avoid unnecessary disconnection. If your service is disconnected for
non-payment, your account must be paid in full before service is restored.
Additionally, a reconnect fee will be applied to your account and a security
deposit may be required.
|
